General Terms and Conditions (GTC)

Section 1 — Scope

(1) These GTC apply to all contracts between Adrian Bätz – Hebepunkt (hereinafter "Provider") and the Customer regarding the use of the Provider's Software-as-a-Service products.

(2) Deviating GTC of the Customer do not apply, even if the Provider does not expressly object to their validity.

(3) The Provider offers its services exclusively to consumers (Section 13 BGB) and entrepreneurs (Section 14 BGB).

Section 2 — Subject Matter

(1) The Provider makes software available to the Customer as a cloud service (SaaS). Access is via the Internet using a web browser.

(2) The following products are offered:

• Wovenkeep — Tool for game masters of tabletop roleplaying games
• Forstmaschinen-Gutachter — Tool for creating forestry equipment appraisals

(3) The exact scope of services is determined by the respective product description and the tariff selected at the time of conclusion of the contract.

(4) The Provider is entitled to expand and improve the range of features. Reduction of essential features within a current billing period does not occur.

Section 3 — Conclusion of Contract and Registration

(1) The display of products on the website does not constitute a legally binding offer, but an invitation to submit an offer.

(2) The Customer submits a binding offer by completing the registration process. The contract is concluded upon receipt of the Provider's confirmation email.

(3) The Customer confirms that their registration details are true and complete and undertakes to notify changes without delay.

Section 4 — Trial Period

(1) The Provider may offer a free trial period. Its duration is communicated at registration.

(2) After the trial period expires, the account is switched to the free plan or deactivated unless the Customer selects a paid plan. No automatic conversion to a paid subscription takes place.

Section 5 — Plans, Prices and Payment

(1) Current plans and prices are shown in the price list on the Provider's website.

(2) All prices include statutory VAT if the Customer is a consumer. Prices are shown net for entrepreneurs.

(3) Billing is monthly or annually in advance, depending on the billing period selected.

(4) Payment is processed via the payment provider Stripe. The Customer authorizes the Provider to collect due amounts via the stored payment method.

(5) In addition to subscription fees, one-time purchases (e.g. add-on features, virtual currency "Threads") may be made. These are due immediately and excluded from the right of withdrawal if the Customer has agreed to immediate provision.

Section 6 — Term and Termination

(1) Contracts with monthly billing have a minimum term of one month and are automatically renewed by one further month unless terminated with 3 days' notice before the end of the billing period.

(2) Contracts with annual billing are automatically renewed by one further year unless terminated with 14 days' notice before the end of the billing period.

(3) Termination is possible at any time via the customer area (termination button per Section 312k BGB), by email or in text form.

(4) The right to extraordinary termination for good cause remains unaffected.

(5) After the end of the contract, customer data is deleted within 30 days unless statutory retention obligations exist. The Customer may request a data export beforehand.

Section 7 — Availability and Maintenance

(1) The Provider endeavors to achieve an availability of 99% on an annual average. Planned maintenance is announced in advance where possible.

(2) Not considered as unavailability: planned maintenance, force majeure, disruptions outside the Provider's control (e.g. internet outages, DNS problems).

(3) The Provider is entitled to carry out updates that do not materially restrict the scope of features (Section 327f BGB).

Section 8 — Customer Obligations

(1) The Customer is obliged to keep their access credentials confidential and protect them from third-party access.

(2) The Customer may not use the service for illegal purposes, in particular not for the distribution of illegal content.

(3) The Customer is responsible for all content entered or uploaded to the service.

Section 9 — Warranty

(1) The statutory warranty rights apply. For digital products, the warranty period is two years from provision (Sections 327 ff. BGB).

(2) The Provider owes a condition of the digital product conforming to the contract and is obliged to provide necessary updates (Section 327f BGB).

Section 10 — Liability

(1) The Provider is liable without limitation for intent and gross negligence as well as for damages resulting from injury to life, body or health.

(2) In the case of slight negligence, the Provider is only liable for breach of essential contractual obligations (cardinal obligations). Liability in this case is limited to the foreseeable, contract-typical damage.

(3) Liability for data loss is limited to the typical recovery effort that would have occurred with regular and risk-appropriate creation of backup copies.

(4) The above limitations of liability also apply in favor of the Provider's vicarious agents.

Section 11 — Data Protection

(1) The Provider processes the Customer's personal data in accordance with the privacy policy and applicable data protection laws (GDPR, BDSG).

(2) Insofar as the Provider processes personal data on behalf of the Customer, a data processing agreement (DPA) pursuant to Art. 28 GDPR is concluded.

Section 12 — Changes to the GTC

(1) The Provider is entitled to change these GTC with effect for the future, provided that the change is reasonable for the Customer taking into account the Provider's interests.

(2) The Provider will inform the Customer of changes at least 30 days before they take effect by email. If the Customer does not object within 30 days, the changed GTC are deemed accepted. The notice of change will refer to the right to object.

Section 13 — Final Provisions

(1) The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.

(2) If the Customer is an entrepreneur, the place of jurisdiction is the Provider's registered office. The statutory places of jurisdiction apply to consumers.

(3) Should individual provisions be invalid, the validity of the remaining provisions remains unaffected.

(4) The EU online dispute resolution platform was discontinued on 20 July 2025. We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board (Section 36 VSBG). [JURISTEN-CHECK]